Tax Debts Help and Advice reserves the right to change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
If, as a visitor to this website, you choose to submit information, you agree to the use of such data in accordance with the terms set out in this privacy statement. Please note that this site contains links to other sites, which are not governed by this privacy statement.
We need to know your basic personal data in order to provide you with our services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this services to you.
If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to firstname.lastname@example.org
What we collect
We collect the following via your enquiry form submission:
• Contact information including email address and telephone number
• Any further information, provided by you voluntarily within the message section of the enquiry form
• Other information relevant to customer surveys and/or offers
You also have the opportunity to opt in to receive further information on our services by selecting the relevant boxes. Separately you can also choose to subscribe to our newsletter.
Upon speaking with us, further information will be requested; this is so we can provide our services in line with our terms of business and the contract you undertake with us. This information is not shared with 3rd parties, unless you directly instruct us to do so in our undertakings.
What we do with the information we gather
The legal basis for this processing is your consent and in order to undertake the work you request of us to perform the proper administration of our services and to service the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
(a) Consent: the individual has given clear consent for us to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract with the individual, or because they have asked you to take specific steps before entering onto a contract.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To contact you in response to a specific enquiry and undertake our services.
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail, for which you have consented.
We may process any of your personal data identified in this policy, where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
Access to Information
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained, if any. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Links to other websites including Social media links
Our website may contain links to other websites of interest including strategic partners and guest blogs. It also contains options to connect with us via social media platforms.
However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you want information to be used for future marketing purposes.
• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us at TDHA Ltd, 10 Harvington Drive, Ainsdale, Southport, PR8 2QT or emailing us at email@example.com
We will not provide any of your personal information to 3rd parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about 3rd parties which we think you may find interesting if you tell us you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: TDHA Ltd, 10 Harvington Drive, Ainsdale, Southport, PR8 2QT. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include:
• The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• You withdraw consent to consent-based processing.
• You object to the processing under certain rules of applicable data protection law.
• The processing is for direct marketing purposes; and the personal data has been unlawfully processed.
However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
You may instruct us at any time not to process your personal information for marketing purposes by contacting firstname.lastname@example.org, calling 0800 448 0293 or writing to TDHA Ltd, 10 Harvington Drive, Ainsdale, Southport, PR8 2QT.
We will ask you to consent to our cookies in accordance with the terms of this policy when you first visit our website.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor it’s operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs. We only use information for statistical analysis purposes and then the data is removed from the system.
PHPSESSID – preserves user session state across page requests
_gat – used by Google Analytics to throttle request rate.
_gid – registers a unique ID that is used to generate statistical data on how the visitor uses the website.
NID – google.com – registers a unique ID that identifies a returning user’s device. The ID is used for targeting ads.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies if you prefer. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s policy is available at https://www.google.com/policies/privacy/
We have links to social media platforms whereby you can ‘follow us’, these social media platforms use separate cookies for the monitoring of this activity.
LANG – set by LinkedIn when a web page contains and embedded ‘follow us’ panel.
Bcookie – linedin.com – used by the social networking service for tracking the use of embedded services.
Bscookie – linkedin.com – used by the social networking service for tracking the use of embedded services.
Lidc – linkedin.com – used by the social networking service for tracking the use of embedded services.
IN_HASH – linkedin.com – used by the social networking service for tracking the use of embedded services.
Disclosure of Information to Third Parties
Although we may provide information to external partners, this is only with your prior consent and only whilst providing our services and in line with our terms of business and the contract you enter in to with us. We will not share the information with third parties for secondary or unrelated purposes unless otherwise disclosed at the point of collection or agreed via direct consent from you.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or 3rd parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.
If you have any questions or concerns regarding your privacy while using this website, please direct them to TDHA Ltd via email@example.com
If you wish to raise a complaint on how we have handled your personal data, you can contact TDHA Ltd via firstname.lastname@example.org who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).